SHAKOPEE, Minn. — March 8, 2010 — Remote Technologies Incorporated (RTI) today announced that it has partnered with RTi Systems to establish a new distribution channel for the company’s professional-grade, integrator-friendly control solutions in Australia and New Zealand. Under the agreement, RTi Systems will distribute and provide technical support for RTI’s entire line of award-winning handheld and in-wall control panels, central processors, and related accessories throughout the region.
“We are very excited to have partnered with RTi Systems to provide professional ‘best in class’ support for our control solutions in Australia and New Zealand,” said Kris Haggstrom, international sales manager at RTI.
In support of the new distribution channel, RTi Systems’ Brisbane headquarters will be operational as of March 15, and will be equipped to honor all existing and new warranties and service requirements for all RTI products. Additional sales offices are planned for Sydney and Melbourne, with further staff to be established in Perth and New Zealand to provide RTI dealers with a direct contact in each of their territories.
RTi Systems’ Australia/New Zealand operations will be headed by managing director Mark Hamilton, while Richard Pece will lead RTi’s technical/training team. Both have spent several years in the custom installation and distribution industry and have extensive experience with RTI products.
“We are delighted to play such an integral role in expanding RTI’s presence into Australia and New Zealand,” said Hamilton. “The support we’ve received from the company in providing dealers with this new channel has been nothing short of exceptional. They’ve supplied us with all the tools we require to offer outstanding support and technical expertise to our customers.”
RTi Systems contact details:
Telephone: +61 7 5580 3300
Facsimile: +61 7 5580 3344
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About Remote Technologies Incorporated (RTI)
Remote Technologies Incorporated (RTI), headquartered in Shakopee, Minn., is a leading manufacturer of innovative, sophisticated, and user-friendly control devices for professionally installed electronic systems. RTI’s wide array of award-winning control solutions — including handheld and in-wall universal system controllers, central processors, and accessories, programmed via RTI’s Integration Designer® software — are marketed exclusively through a worldwide network of professional integrators.
RTI was founded in 1992 with a committed focus on the custom installation market. This unwavering commitment was expanded and formalized in March 2007 with RTI’s Committed to Custom (C2C™) initiative. C2C highlights RTI’s dedication to the custom installation market, making it the leader in creating professional-grade and integrator-friendly control solutions that effectively address the challenges facing electronic systems integrators. C2C is further enhanced by RTI’s dedication to customer service and with a wide variety of educational opportunities available to dealers through RTI’s Advanced Control University (ACU). In addition, through RTI’s Integration Partner Program, the company has reached out to many industry manufacturers (partners) to ensure that the RTI products integrate well with others.
Additional information on RTI and its innovative control solutions can be found at www.rticorp.com.
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