Whether it is being upgraded or repaired, your McCormack component will be serviced by a highly-experienced technician. Most of our technicians have more than 25 years experience in the industry and all have been with McCormack for at least 7 years (the most senior has been with us for more than 20 years). If we made it, they’ve seen it. And you know that the parts installed, so critical to sound quality, are either exact replacements or upgraded parts selected by our design team. Factory service gives you peace of mind knowing that your product has been maintained to preserve the original design intent.